Shipping & Returns
Postage & Packaging
UK CUSTOMERS Postage is charged according to order value as follows: Order value under £30.00 postage £2.50. Order value £30.00 to £50.00 postage £3.50. Orders over £50.00 POSTAGE FREE All goods are automatically insured at the time of postage to the value of £20.00 UK Sterling on a certificate of postage. We cannot be held responsible for any delay howsoever caused in the delivery of goods to the customer once they have been accepted by our carrier. OVERSEAS CUSTOMERS We do not accept Eurocheqes, Travellers Cheques or Cash through the post. Payment will be accepted in UK Pounds Sterling Only. Our webshops adds postage and packaging for UK customers only. Overseas customers should select the Overseas schedule from the drop down menu on the order form. Postage and packaging will be added at cost to your order value at the time of dispatch. We recommend (due to potential fraud) that were possible, overseas customers notify their banking organisation of their intention to trade with Book Law Publications before placing an order. All goods are sent by AIRMAIL and are automatically insured. Title to the goods transfers to the buyer/customer at the time of purchase.
Delivery Of Goods
Goods enter the postage system as soon as your funds are cleared and credited to our account. For customers using credit or debit cards your funds become available once the transaction has met the required criteria of, and been approved by our Merchant Services. For cheque payments, funds become available when your cheque has passed through the bank clearing process. This usually takes on average six working days excluding bank holidays and weekends. Postal Orders are treated as cash. Please note that whilst every effort is made to send the goods as soon as possible, payment will not be taken until the goods are available exstock at Book Law Publications. We reserve the statutory right to send goods within 28 days. Not withstanding delivery and passing the risk, legal and beneficial ownership of the goods shall remain with Book Law Publications until full payment for the goods has been made.
Shortages, Damaged/Faulty Goods & Returns Policy
Any shortage or item found to be damaged or faulty should be reported to Book Law Publications within seven days of receipt in writing. Please follow any specific instructions given when contacting ourselves. Do NOT return goods unless you are specifically requested to do so. A returns number will be issued if required by Book Law Publications. Goods will only be accepted for return with this number. If you are in receipt of damaged-faulty-missing goods, please follow these basic instructions:
UK CUSTOMERS Postage is charged according to order value as follows: Order value under £30.00 postage £2.50. Order value £30.00 to £50.00 postage £3.50. Orders over £50.00 POSTAGE FREE All goods are automatically insured at the time of postage to the value of £20.00 UK Sterling on a certificate of postage. We cannot be held responsible for any delay howsoever caused in the delivery of goods to the customer once they have been accepted by our carrier. OVERSEAS CUSTOMERS We do not accept Eurocheqes, Travellers Cheques or Cash through the post. Payment will be accepted in UK Pounds Sterling Only. Our webshops adds postage and packaging for UK customers only. Overseas customers should select the Overseas schedule from the drop down menu on the order form. Postage and packaging will be added at cost to your order value at the time of dispatch. We recommend (due to potential fraud) that were possible, overseas customers notify their banking organisation of their intention to trade with Book Law Publications before placing an order. All goods are sent by AIRMAIL and are automatically insured. Title to the goods transfers to the buyer/customer at the time of purchase.
Delivery Of Goods
Goods enter the postage system as soon as your funds are cleared and credited to our account. For customers using credit or debit cards your funds become available once the transaction has met the required criteria of, and been approved by our Merchant Services. For cheque payments, funds become available when your cheque has passed through the bank clearing process. This usually takes on average six working days excluding bank holidays and weekends. Postal Orders are treated as cash. Please note that whilst every effort is made to send the goods as soon as possible, payment will not be taken until the goods are available exstock at Book Law Publications. We reserve the statutory right to send goods within 28 days. Not withstanding delivery and passing the risk, legal and beneficial ownership of the goods shall remain with Book Law Publications until full payment for the goods has been made.
Shortages, Damaged/Faulty Goods & Returns Policy
Any shortage or item found to be damaged or faulty should be reported to Book Law Publications within seven days of receipt in writing. Please follow any specific instructions given when contacting ourselves. Do NOT return goods unless you are specifically requested to do so. A returns number will be issued if required by Book Law Publications. Goods will only be accepted for return with this number. If you are in receipt of damaged-faulty-missing goods, please follow these basic instructions:
- 1. 1).Make a note of the date and time upon which your damaged/fault goods were received. If the damage is evident after examination upon receipt, immediately inform the carrier and endorse any delivery note if applicable as Damaged parcel, contents not checked for damage or shortages. Note the carriers name and badge number if applicable.
- 2. 2).Note the delivery method i.e. Royal Mail, Parcel Force or the name of the carrier if not Royal Mail or Parcel Force.
- 3. 3).Retain all packaging as this may be required by the carrier for any claim made against them. We reserve the right to repair, replace or make a refund for damaged or faulty goods.
